We may collect various types of information to help us deliver and improve our services, including:
Personal Information: Your name, email address, age, and contact information provided through account registration, feedback forms, or customer support.
Usage Data: Details such as games played, high scores, session times, game progress, clicks, and in-game behavior.
Device Information: Device type, model, IP address, operating system, browser type, and mobile identifiers to optimize user experience.
Location Data: We may collect general location data based on IP address to tailor game content and advertising (e.g., language, promotions).
Financial Information: Payment gateway details (e.g., UPI ID, PayPal, wallet address) when processing transactions or coin withdrawals.
Communication History: Emails, chat logs, or messages exchanged with our support team.
Your information helps us provide better services and experiences. Specifically, we use it to:
• Operate and maintain our website and games effectively.
• Customize game recommendations and in-game experiences.
• Track progress, achievements, and leaderboard positions.
• Improve user support and respond quickly to your inquiries.
• Process transactions and manage financial features securely.
• Notify users about updates, new features, contests, and offers.
• Conduct internal research, testing, and data analysis to enhance performance.
• Prevent fraud, enforce terms of service, and ensure safe use of the platform.
We use cookies and similar technologies to track your activity and store certain information. These help us:
• Recognize you when you return to our website.
• Maintain your preferences and game settings.
• Analyze user traffic and trends for improvements.
• Deliver personalized content and ads.
You can configure your browser to reject cookies, but some site functions may be limited without them.
We prioritize data protection and take reasonable measures to ensure your information is secure, including:
• Encryption of sensitive data during transmission and storage.
• Firewalls and secure server infrastructure.
• Access controls and authorization protocols.
• Regular audits and system monitoring for unusual activity.
Although we do our best, no digital storage or online transmission is 100% secure, and we cannot guarantee absolute protection.
We may work with trusted third-party vendors to enhance our services. These may include:
• Hosting and infrastructure providers
• Payment and withdrawal processors
• Customer service platforms
• Advertising and analytics services
These partners are required to handle your data responsibly and are prohibited from using it for unauthorized purposes.
Our website may include links to external websites or services not operated by us. We encourage you to read their privacy policies before submitting any information. We are not responsible for their data practices or content.
Our services are intended for users aged 13 and older. We do not knowingly collect data from children under 13. If we learn we have inadvertently collected such data, we will delete it immediately. Parents or guardians may contact us to request removal of their child’s information.
Depending on your region, you may have the right to:
• Access the data we have about you
• Request corrections to inaccurate data
• Delete your account or data
• Object to or restrict certain types of data processing
• Opt out of marketing emails at any time via the unsubscribe link
To exercise your rights, please contact our support team. We may need to verify your identity before processing such requests.
We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, your data is securely deleted or anonymized.
If you access Pooki-Game from outside our operating country, please be aware that your data may be transferred to, stored, and processed in countries with different data protection laws than your own.
We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Updates will be posted on this page, with the latest revision date indicated. We encourage you to check this page regularly for updates.
If you have any questions, concerns, or feedback regarding this Privacy Policy or your personal data, please reach out to us:
Email: support@pooki-game.com
Mailing Address: Pooki-Game, Privacy Office, [Insert Full Address Here]